Email & SMS, done properly
Most of your revenue is already on your list.
Everyone who bought once or sent an enquiry is a warm lead. Email and SMS bring them back for a fraction of what it costs to find someone new. We build the flows and run the campaigns.
- Automated flows
Welcome, browse and cart recovery, post-purchase and win-back sequences that run in the background and earn while you sleep.
- Campaigns with a reason
Launches, events, seasonal pushes and slow-night offers planned on a calendar, written in your voice and tested before they send.
- Segmentation that respects people
Regulars, first-timers and lapsed customers get different messages at different times, so the list stays engaged instead of unsubscribing.
- Compliance built in
Consent capture, quiet hours, STOP handling and sender authentication set up properly, because a healthy list is the whole asset.
Platforms we build in
- Klaviyo
- HubSpot
- Mailchimp
- Attentive
- Postscript
- Shopify Email
- Toast & restaurant CRMs
How We Use Email and SMS to Turn Buyers Into Regulars
Email Marketing
SMS Marketing
Klaviyo Flows
HubSpot Automation
Welcome Series
Abandoned Cart Recovery
Post-Purchase Flows
Win-Back Campaigns
List Growth
Segmentation
A/B Testing
Deliverability
Email Design
Campaign Copywriting
Loyalty Programs
Restaurant Email Marketing
E-Commerce Email
Revenue Attribution
Email Agency NYC
Email Agency San Diego
FAQ
Inboxes, consent and revenue. Sorted.
Which platform do you recommend?
Klaviyo for e-commerce and most consumer brands, HubSpot where the business runs on a CRM and sales pipeline, and the restaurant CRM you already use when it does the job. We recommend what fits your stack, not what pays us a referral.
Is SMS marketing allowed?
Yes, when people have opted in and the messages follow the rules. We set up consent capture, quiet hours and opt-out handling before anything sends, so growth never puts the list at risk.
How do we grow the list?
Sign-up forms and pop-ups that offer something real, checkout and reservation opt-ins, and paid social campaigns aimed at subscribers, all feeding the same flows.
Will more email hurt our deliverability?
Not when it is set up properly. We authenticate the sending domain, clean the list, watch engagement and pace sends so inboxes stay open to you.
Works best with
Email is the second visit.
Email and SMS perform best when the channels that fill the list are working too.
Paid social
Fill the list with new customers from Meta and TikTok, then let the flows do the follow-up.
Explore ⟶Website development
Sign-up forms, checkout opt-ins and reservation flows built into the site from day one.
Explore ⟶Marketing analytics
Revenue attribution that shows exactly what each flow and campaign earned.
Explore ⟶
Ready to turn one-time buyers into regulars?
Tell us about your customers and your current list. We’ll come back with the flows to build first.